HEALTHCARE & PHARMACY
AI automation built for the pharmacy phone line.
Independent and regional pharmacies lose scripts to busy signals and full voicemail boxes every day. SSVP answers every call, chases every prior auth, and proves what it recovered.
THE SAME TUESDAY, TWO PHARMACIES
One missed call is a script that walks across the street.
- 12:04
Phone rings out at the lunch rush.
- 12:05
Voicemail box is full.
- 12:40
The refill request is gone.
- Next day
Patient transfers the script to a chain.
✗ Revenue walked out the door — and no one logged it.
- 12:04
The voice agent answers in two rings.
- 12:04
Verifies the patient and the prescription.
- 12:05
Queues the refill in your system.
- 12:05
Texts the patient a confirmation.
- 1 refill captured
- 4m staff time saved
- logged to CRM
THE STACK
Three systems, one pharmacy that runs itself.
PROOF LEDGER
Every refill captured shows up here.
QUESTIONS
What pharmacy owners ask first.
Yes. We architect HIPAA-aware from the first diagram: PHI minimization, access controls, audited data paths, and BAAs wherever a vendor touches PHI. We'll walk your compliance lead through the architecture.